Introduction

Effective Process Improvement is a technique that 3PM, llc uses to analyze and improve organizational processes and procedures.  Our systematic approach is based on a methodology developed by the Rummler-Brache Group.  A summary of the process is available upon request.

3PM, llc developed and utilizes a very efficient and robust methodology for process improvements, designed to maximize the benefits relative to the costs.  Benefits typically include cycle time reduction, product and process cost reduction, improved product or service quality, standardization of procedures, improved customer satisfaction, and increased employee productivity and satisfaction.

The purpose of this seminar is to provide you with valuable ideas and insights that help you and your peers more effectively serve your organization with process improvement projects, provide additional value to your clients, get more enjoyment from your work and inspire other teams.  Additional benefits include the following:

·        Participants can analyze their current processes.

·        Participants will think creatively about their environment, specific processes
     and current problems with which they are dealing.

·        Participants will learn from each other.

Your organization depends upon its employees and managers to define, develop, lead and improve key processes. This seminar teaches participants important principles and techniques that are proven “best” practices for improving processes.

1 Day EPI Seminar Modules

 Module 1: An Introduction to Process Characterization

Starting with process management basics, this module includes a common vocabulary and the pros/cons of various approaches.

Module 2: Steps in Process Improvement

Provides a thorough review of the steps and associated hints for each step including -  setting objectives, the kick-off, interviews, map and issues generation, the As-Is meeting, the Should-Be Meeting and the generation of a plan to convert from the As-Is to Should-Be process states.

Module 3: Process Improvement Styles and Approaches

Specifically covers mapping, interviewing and issues consolidation techniques that provide greater clarity of the process and associated issues.

Module 4: Metrics and other Tools to Manage the Process

Helps clarify the use of metrics and other tools to monitor and control ongoing processes.

Module 5: Process Improvement Practice Session

Taking a current process of interest for participants - a simple interview is “played out,” a map of the current process is started and issues consolidation begins.